The Account area is accessible using the icon available at the bottom of the left browser of the Archive Portal administration module. It displays the information found in the License.xml file. The area is divided into 3 tabs:
- Account Information : License key and customer contact information.
- License Agreement : End User License Agreement.
- Technical Support : Information about accessing Archive Portal application support.
Account Information Tab
The Account Information tab contains the Archive Portal user license as well as the information attached to it:
- Expiration date of the activation key (as well as the number of days remaining before the key expires).
- Maximum number of Sites authorized by the license key.
- Maximum number of Users authorized by the license key.
- Information regarding the company that acquired the user license.
- Contact details.
In order to update the Archive Portal activation key, you must click on the button at the top right of the screen and enter your new key in the dialog window that will appear. You will then need to restart the Archive Portal server (CTServer.exe) if you want it to take effect immediately. Otherwise, it will be taken into account automatically overnight, during the scheduled server restart.
License Agreement Tab
The License Agreement tab contains the end user license agreement:
You must accept the user license by clicking on the button available at the top right of the screen. This action is usually performed during the installation of the Archive Portal.
Technical Support Tab
The Technical Support tab contains all the information related to the support contract from which you benefit as well as links to access the support portal, the documentation portal as well as the email and telephone details to contact someone from support in case of an urgent problem :
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